Role: Relationship & Operations Specialist (Claims) Location: Manchester (hybrid Weds & Thurs in office) Permanent If you have experience in relationship building, have an understanding of Consumer Duty & Compliance then this role could be for you! Claims experience is not essential, but you must have hands on experience with building and maintaining relationships. Job Purpose: Reporting to the Claims Operations Lead, this role will work closely with Business Development and Partnerships to deliver to our clients the development, implementation, and monitoring of claims processes and value add services. The delivery and pro-active monitoring of these claims activities will support the development of sound profitable business and strategic partnerships. You will work with all Client Partners on regulatory regulations and Consumer Duty Data. Key Responsibilities: Work with the Business Development teams, including Partnerships, to assist and provide support for the on boarding of new business portfolios and distribution partners. Supporting the ongoing relationship management of existing partners. Marketing and Communication for awareness of the Claims Team, to include social media presence and webinars. Drafting and updating of Treaties, Terms of Business Agreements, Service Lev...