Senior Service Delivery Manager

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A leading specialty insurance organisation is seeking an Application Service Delivery Manager to join its Core Enterprise Applications function, supporting a portfolio of mission‑critical insurance platforms including policy administration, claims, and document management systems.This is a hands‑on technical management role (not a people manager), acting as the single point of contact for BAU and project delivery, with responsibility for vendor performance, incident management, and application risk across a hybrid on / offshore support model.London - 3 days per weekSalary - £80,000 plus bonus and benefitsKey responsibilitiesManaging BAU support for core insurance applicationsOverseeing third‑party vendors and service deliveryActing as the primary interface between IT, product, and the businessSupporting major transformation initiatives, including legacy system migration and platform upgradesEnsuring application stability, performance, and continuous improvementExperience requiredBackground supporting London Market / Specialty Insurance systemsExperience with enterprise insurance platforms - Guidewire / EclipseStrong knowledge of ITILTechnical understanding of SQL an... #J-18808-Ljbffr
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Location:
Greater London
Job Type:
FullTime

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