Senior Service Delivery Manager

3 Days Old

A leading specialty insurance organisation is seeking an Application Service Delivery Manager to join its Core Enterprise Applications function, supporting a portfolio of mission-critical insurance platforms including policy administration, claims, and document management systems. This is a hands-on technical management role (not a people manager), acting as the single point of contact for BAU and project delivery, with responsibility for vendor performance, incident management, and application risk across a hybrid on/offshore support model.
London - 3 days per week Salary - £80,000 plus bonus and benefits
Key responsibilities: Managing BAU support for core insurance applications Overseeing third-party vendors and service delivery Acting as the primary interface between IT, product, and the business Supporting major transformation initiatives, including legacy system migration and platform upgrades Ensuring application stability, performance, and continuous improvement
Experience required: Background supporting London Market / Specialty Insurance systems Experience with enterprise insurance platforms - Guidewire / Eclipse Strong knowledge of ITIL Technical understanding of SQL an...
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Location:
London
Job Type:
FullTime
Category:
Management & Consultancy

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