Service Advisor – Nottingham £30,151 basic + bonus OTE £35K 25 days’ holiday + bank holidays | Life assurance & pension | Staff discounts | Lifestyle & shopping perks Full-time | 45 hours per week | Saturday mornings on rota

Step into a role where your customer service skills truly shine. This is your chance to join a respected, people-first automotive group that invests in your development, rewards your performance, and supports your long-term career.

The Opportunity As a Service Advisor, you’ll be the friendly, knowledgeable face customers rely on. You’ll guide them through every stage of their service journey — from booking to collection — ensuring they feel informed, valued, and confident in the care their vehicle receives.

What You’ll Be Doing

Acting as the key link between customers and the workshop Greeting customers, managing check-ins, and providing clear updates throughout Handling follow-ups to build strong, lasting relationships Completing admin tasks accurately and efficiently Advising customers on maintenance, repairs, and future vehicle needs Ensuring every customer leaves with a positive experience What We’re Looking For

Customer service experience is essential; automotive experience is a bonus Strong organisational skills and attention to detail Confident communicator who can manage their own workload Calm, professional approach when handl...